Customer satisfaction is the most important of our commitments, and our Customer Service Team is proof of this. The team is staffed with highly trained IT support who promptly handle and fix all complaints from customers concerning the Erasoft products they have purchased from us.
One highlight of our customer service is an on-line, web based Help Desk that operates 24 hours day, 365 days a year. Customer with software complaint can contact up Help Desk anytime and receive a prompt response.
Another higlight is that every products & services that is purchased from us is equipped with full warranty from PT. Erasoft Indonesia